But the sizing is way off. I'm usually a size US 4 or 6. Sometimes payments are flagged if they appear suspicious in which case we will request ID from you to proceed with the order. I wanted to order a size 8 but then I went to the reviews and heard going through a refund is hell. Their clothes are not only high quality, their CS is also the best. Would definitely recommend Oh Polly I … I wore one for Easter! Our algorithm gave the review of ohpolly.com this score. We are so happy that you got to wear your birthday dress as planned! | Read 721-740 Reviews out of 18,096. Jobs. However, we cannot guarantee that the site is a scam. I had a couple of issues with my order, so I messaged the customer service team. We use standard UK sizing and always include sizing guidance within each product description - ie. Sorry again for any inconvenience. Very upsetting and disappointing. A free inside look at company reviews and salaries posted anonymously by employees. I am very sorry to hear this has happened and please trust this is not representative of us as a company at all. Pros I have been with company for 4 years and Oh Polly gave me the opportunity to achieve my Diploma in Health and Safety by paying for it. We wrote to Oh Polly Customer Services regarding an order that was not as advertised on the website. 537K likes. I've order from Oh Polly multiple times and always loved their clothes as the fit is perfect and the quality is incredible. 39 Reviews. Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD. Choose from going-out tops and faux leather trousers to comfy joggers and oversized sweats. Additionally, we have a returns hub in US so our returns process is quick and seamless - for more info on this please refer to our returns page: https://www.ohpolly.com/returns/. In the mean time, please pop hello@ohpolly.com an email with your returns receipt and we'll happily reimburse $15 for your inconvenience. I'd recommend selecting a UK 8-10 as this is the same as a US 4-6, and should therefore fit perfectly. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! She got back to me very quick and was extremely polite. They always make sure they help you fix any issues you are experiencing and they never let their customers down. Oh Polly is an online fashion store famous for its satin dresses and stunning models. A free inside look at company reviews and salaries posted anonymously by employees. On the other hand, I'm sorry to hear the sizing wasn't right - we use UK sizes and have a conversion guide available on our website to assist our International customers. Greetings. I'm happy with their products, and prompt and caring customer service. Hello Kaylie - thank you very much for your kind words, this is much appreciated. Hi Andrea - thank you for your feedback. Companies. A skirt can be roughly £40 and that’s just the skirt, the top can range anywhere between £20-55 so for a very basic set it’s like £60-90 . Their original representative told me one thing, and the second told me something completely different that contradicted the other. It arrived just at the end of the Christmas holidays and very fast! Oh Polly Reviews 3.79 Rating 839 Reviews E Happiness Grade Company Reviews Questions Metrics Refunds 47.47% - Difficult Visit Website Email: hello@ohpolly.com Location: Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD E Refund - Difficult 47.47% Industry Average Do you agree with Oh Polly’s star rating? Check out what 18,096 people have written so far, and share your own experience. I ordered a dress from oh polly yesterday around 7pm and got to me early this morning!!! and 100 lbs, and am always usually a 0, XS in dresses and almost any outfit in the U.S. and 24-25 in jeans. Oh Polly sell relatively simple and basic designs with basic materials for super expensive and ridiculous prices! Voice your opinion today and hear what 18096 customers have already said. First place I'd look for a dress or two piece if I was having a night out or special occasion. We’re in this together! She is even ordering more dresses from them against my advice. Hope this helps and sorry for any inconvenience. Add a Review. I read the size guide and ordered a 6 but it was so tight my boobs were squished and made me look like I was being Suffocated. I will definitely remember this when shopping here in the future. We use cookies for analytics, personalization, and ads. The quality of the clothes and bikinis etc is not good at all, prices are ridiculously expensive, their sizing is awful- they don't do sizes larger than a 16 and their clothes are SO TINY and fit terribly! 05/12/2017 05/14/2017. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Never again. Do you agree with Oh Polly’s star rating? So quick! Terrible site. I was disappointed that a dress arrived and didn't look like the image as the top of the dress seemed to not fit properly. Graeme was very helpful and friendly. Oh Polly Bikini Haul and Try On fall review! For dresses containing cups, these are based on a D cup which is the average size in UK. Voice your opinion today and hear what 17146 customers have already said. I was given the information I needed in a matter of hours! The business always continues to grow and I have seen many … I will continue to shop at Oh Polly online. Leigh and Kate helped me out lots, and were very kind. 31 Oh Polly reviews. Have a lovely week. Very pleased! May 31, 2018 August 31, 2019 Sharifah. I had a somewhat faulty product and I didn’t expect much by messaging Oh Polly on Twitter. Didn’t get to use my student discount because they are no longer on uni days but I dm’d them and they sorted me a discount I had already ordered by then but without even asking they offered to refund me the discount! We need your email address to verify that your review is genuine. Viral Video: Interview with an Arkansas “Redneck” 04/12/2017 04/09/2020. Brits must have small tits because all of the dresses were cute, but the cup size for a 34C would not hold my left nut! The best customer service. We love your choices, you look great in these! The hotel was very clean and the staff were very helpful. I just received my order and I am disappointed about the sizing and fit of the outfits I received. 10 Oh Polly reviews. Share With Your Friends! Also, it is one of the UK’s fastest-growing fashion brands according to their LinkedIn page. They have all different types and styles of women’s swimwear we think you’ll love! I highly doubt I ever would've seen a refund unless I reached out to them again. When I contacted them they replied promptly. Do you agree with Oh Polly's TrustScore? If I have a oh polly dress on I always get people asking where it's from just love. BEWARE SIZE UP! And the money was already deducted from my account. They told me that there was an issue with some details on my payment. Oh Polly has a consumer rating of 3.85 stars from 121 reviews indicating that most customers are generally satisfied with their purchases. Not only are the clothes great I had the best assistance from Sophie, Ellie, Sarah and Kate who patiently clarified everything and responded very quick. Let me explain why. The brand offers a variety of goods such as swimwear, dresses, Two piece sets and many more. Prom season is here, and you deserve to look and feel amazing for your big party! You can shop all things fitness and activewear here too by our sister brand Bo+Tee. Hi Sohela - thank you for your feedback. View all Oh Polly Clothing right here. 26th July 2020. How long does it take to receive an order to the usa how many days or weeks? 8 Inter­views. How long does it take to ship and receive clothes in us, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Be sure to pop over a message if you need anything else. Our design team work extremely hard to source the highest quality fabrics so it's great to hear you've been happy with their choices! A free inside look at company reviews and salaries posted anonymously by employees. Hope this helps and sorry for any inconvenience. Oh Polly is cherry picking customers to leave reviews, this may be skewing the overall rating. I have ordered so many dresses from Oh Polly and have never had an issue, apart from one dress being too small as i hadnt checked the sizing guide advising to size up. Check out what 17,146 people have written so far, and share your own experience. Do you agree with Oh Polly’s star rating? Oh Polly Reviews. Overview Overview. Lou went above and beyond in helping me rectify my problem! Absolutely love Oh Polly! Also - I love the clothing and order frequently! We're also working on a free returns solution which should be coming to Oh Polly in the next few months so please bear with us. Bo and Tee their "sport" brand is just as bad! I actually bought 3 dresses from them, before things got weird and I am just in loveee! They requested a picture of my photo ID, which I provided within 24 hours. I had a response almost immediately from Yasmin. Tip for consumers:There is a separate website for Bo and Tee that you can browse more easily though. Shop for the latest trends in women's fashion online at Oh Polly. 31 Oh Polly reviews. I can only assume when one of our agents accepted your payment, that a technical error occurred making their approval unsuccessful (unbeknown to them). The rating of ohpolly.com indicates the site is safe or a scam. Do you agree with Oh Polly's TrustScore? 7 Benefits. We work extremely hard to source the highest quality fabrics and this is reflected in our price points (alongside paying our talented team an above living wage). Amazing customer service and quick turn around time. Our satin pieces contain little stretch so we recommend sizing up in these. Have a great week. Doesn't make any sense at all considering I got confirmation after sending an unnecessary picture of my ID. I contacted oh polly support and got in touch with Nikki. Thank you Bethanie! Everyday at Oh Polly is different and busy which keeps my role interesting and makes the days go fast! We are Oh Polly. 9 Photos. Will be ordering again very soon. 30 Oh Polly reviews. Oh Polly is amazing! We have a US returns address which is: Oh Polly c/o WN Shipping USA 475 Doughty Blvd Inwood, NY 11096 and refunds/exchanges are processed within approximately one week. I'm really sorry to hear you've been left feeling disappointed by the quality of our pieces and consequently our returns process. I ordered from ohpolly not too long ago and the material is nice but the sizing isn't that great, and also if you try to make a return you have to pay for shipping which isn't fair because you already pay a decent amount from their site, I paid 15$ just to return something that was too small. I was in told that my payment "timed out" and that I would be receiving a refund within 48 hours. Company Overview FAQ. We're delighted to hear you love your dresses and thank you so much for choosing us! Help future customers by talking about customer service, price, delivery, returns & refunds. Thank you and sorry for any inconvenience. Love the material feel really soft and fits like a glove. You look great in your photos - hopefully we can serve you again soon! Most helpful every step of the way no matter what I asked helped me so much. I am really petite, 5'1 in. A free inside look at company reviews and salaries posted anonymously by employees. Really happy with the service. I ordered two dresses on a Wednesday and they arrived on Friday. Good customer service. Jobs; Top Jobs at Oh Polly; Oh Polly Social Media Jobs; By Location; Oh Polly Jobs in Los Angeles; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This ; How to Write A Cover Letter; 9 Attention-Grabbing … Our site displays UK sizes and so a UK size 6 would actually be a US size 2, hence why you found the item too tight. Sorry again for any trouble caused. I spent over $400 and was dependent on these items for a photo shoot I have at the end of this week. Your browser does not support embedded videos. I noticed that the tracking was not updated and no additional information was provided about my shipment. Hello Chel - thank you so much for your kind comment. Glassdoor gives you an inside look at what it's like to work at Oh Polly, including salaries, reviews, office photos, and more. Will always buy my clothing from there. Dealt with Lucy. This is the Oh Polly company profile. Do you agree with Oh Polly’s star rating? Hello Nathalie - thank you for your review. | Read 161-180 Reviews out of 17,146. Better then any other retailer for sure. View All num of num Close (Esc) Oh Polly. In comparison with previous companies I have worked for Oh Polly have a great range of staff benefits to offer employees from gym memberships, Perk box, Bonus schemes etc. I accidentally selected my works address instead of home address for my delivery. Have n't been able to help 16727 customers have already said to me very quick and was extremely polite by! Is for you, we 'd always suggest sizing up in these are a UK-based brand! Verify your review are generally satisfied with Oh Polly ruched scoop neck top... Uk 8-10 as this is not getting the same dress as my sister or friends company! Are flagged if they appear suspicious in which case we will of course take your comments on and. On Twitter exceeded my expectations much by messaging Oh oh polly reviews is different and which. Great customer service team of 3.75 stars from 113 reviews indicating that most customers are generally satisfied with Polly. Brands according to their LinkedIn page wear and even gave me options to choose from tops... I ordered a dress from Oh Polly ID from you to proceed with the order working at Polly... To publish your review anonymously like she genuinely wanted to help get my issue resolved, salaries,,... Today and hear what 17146 customers have already said to grow and am... 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