First, let’s look at the six innerspring and hybrid Ikea mattresses that are currently … It is higher profile at almost 13'' thick, which is comparable to many other mainstream hybrid mattresses. I don't see what all the hype is about. I finally ask to speak to a manager and they say they don't have a manager working for the next couple of days. Woe be unto you, shopper, should you ever need to speak with a live rep: it is a cyber no man's land. Horrible. I didnt want a pillow top because they get sink holes, so I wanted to be able to replace the mattress pad rather than the whole mattress when the mattress pad fails.I checked out lots of mattress shops but couldnt get a mattress of similar quality with these features anywhere near this price, plus I kept getting the hard sell to upgrade which is very annoying!As someone else mentioned, it really did smell a bit like hay in the first day or two, in a nice way, but it doesnt smell at all now.I am very happy with it so far and will try to remember to post an update once I have had it a while, as I found it difficult to find enough reviews to make my decision. She made promise, later she went back on what she had said. IKEA, Retail. NIGHTMARE; probably will never shop there again -$600 of total crap passed off as a table, chair, and entertainment center and some other junk GF in town, excited to go finish equipping the apt; pretty much everything picked out before we arrive... After 4 hours of wandering around that maze fighting the crowd we arrive at the self serve area... and cant find *anything* we need. So now I had to stand in line in returns to get my money back. GREAT value, as I would always expect from Ikea and easy to transport as it comes rolles up! Buuuuut...the quality here..there is no quality. The mattress had preformed as we had hoped. It's huge (king size) and very comfortable (i got a firm one). Love the use of natural and renewable materials. I bought this about 18 months ago. It's hard to review Ikea. If you like a very firm mattress, then this will be great for you. I was unable to refuse the product because the document I signed stated IKEA wouldn't replace the product because it was "as-is", so I'm stuck with the dirty smelly mattress. Even though, the store worker picked out the wrong size bed frame for me, the customer service person said it would still cost $50 (half of the delivery fee) to get my bed frame, which is ridiculous, but I agreed. We couldn’t be happier with the quality, performance, or the bang for our buck. It doesn't affect" functionality" but I feel sad about that. Since I only have a small car, I took the mattress over to home deliver, and paid an additional fee for it to be delivered to my home. So, before 4pm I gave Dynamex yet another call. Nearly all of the bad events listed by others here - website malfunction, terrible phone response time and frustrating in store experience - have also happened to us in the last week, so I won't repeat them. Or maybe it's just that no one is trained for excellent customer service anymore. I called back into customer service and was told the drivers van broke down. Shoppers can find everything they need for mealtime at IKEA. The pros: Moderately priced mattress with latex. Agree with comments below. The KURA's hidden talent? And many have smart features like built-in storage, too. Also, the topper did make the bed feel much warmer, but we were able to work around that by keeping the winter doona on but wearing summer PJs to bed.To be honest, we were a bit reluctant to buy an IKEA mattress, but they said that if we scanned our IKEA Family card we would have 12 months to return the product if we didn't 'love' it. Even an employee from Ikea told me that she too faced the same back problem. M son loves his new mattress! The rep told him it will be delivered from 11am to 3pm. Don't get me wrong, I like browsing through Ikea. They both let me down. I do not appreciate being treated like a criminal just because I do not agree to being abused, lied and threatened by management's muscle men. I proceeded through checkout, and got my items delivered that day. We can look at it to determine if it is defective. Told me to go back to Ikea. Compared to other brands & types, this is the best value. After 3 long months of questioning why my kids were always itching, with no answers to be found I was pretty much at wits end. This is my first time shopping at IKEA, very likely the last time. March 13, 2018 April 26, 2018 Our Little Nest After an eternity a few months of getting all the pieces added (with hubby’s help in his spare time), I am SO beyond excited to finally be able to … She said she made a note in her request; they will call back on the same day or the next day. I find the haugsvar very firm, but my son loves it so that's what matters. I asked one of the assistance, he told me this have two location. 67. After several days of not seeing the refund hit my account I called Ikea. Overview of IKEA Mattress Reviews. My sleep improved significantly after buying the Hesseng, but I found it was still a bit too firm. Love the firmness and great support for our backs. The employee put what I wanted in the system and told me that it would be ready downstairs when I was done shopping. I have called customer service 4 times now because it is July 11 and we STILL don't have the mattress. 285 reviews of IKEA "One day, you're going to be able to buy your house off of a shelf, and it'll be all thanks to IKEA. You would pay thousands for this type of mattress in any other store but not at IKEA!!! Those looking for a deal for the materials used find their mattresses compelling for their lower prices, but there are many that describe durability and firmness issues with their mattresses that lead to discomfort or poor sleep. The cons: Firmness problems for some customers. She said yes. I said I want to talk to a supervisor,Later A lady came to me her name is FEUPA. We are extremely happy with this mattress. The Hesseng medium/firm is not supportive whatsoever, it feels like an air bed with 1/3 of the air let out, moving around in the bed throws you off balance, the mattress digs into your back and hips. If you are reading below, my nightmares start on 4/24 4/22 Purchased sofa and mattress at Emeryville IKEA; delivery is arranged on 4/24 from 11am - 3pm 4/23 Received a text message asking to confirm Tuesday's delivery; happily responded YES. I call IKEA, they are after all the ones I paid, they arranged this delivery. The mattress was heavy and I was just alone today. I finally asked her to focus on processing my paperwork. DIY Folding Mattress. The outer cover was probably weak (or me too strong), I had to move it to another room and the fabric just cracked near handle. Simply unfold the foam bed on the floor in any room, mobile home, or tent for a comfortable night's sleep. My husband has back problems and I’m 7 months pregnant and we can both say we rather sleep on the floor or on the couch then on this thing. He replied coldly and sternly, "Sorry sir, but that is all we can do. Like New Ikea Hektar Floor Lamp $40 (Stamford) pic hide this posting restore restore this posting. No phone directory. The delivery people didn't tell my neighbor they didn't have the mattress just made it seem like everything was grand! IKEA has really been 'a must' for so many young people - maybe it's a rite of passage to have IKEA furniture before upgrading. Like a previous review, both of us experienced discomfort in adjusting to the new firmness for a couple of weeks. It made my life a hell of a lot easier. When I first got it it was way too firm, and extremely heavy to carry to my room. Amazingly, it fit; thanks Jovany, you totally kick ass and are the best IKEA employee ever; the dude helped me cram that thing piece by piece in my car for 45 minutes. It is very comfortable. This place is just not worth the "bargain.". Too hard. I bought this about over a month ago and so far I'm happy with the purchase. I am in love! A week and a half ago I ordered my mattress and king size bed. I sat and waited for the 4 hour window and again, no one shows up. And when I called customer service, which by the way is the worst, I was told it takes anywhere from 10-14 days but in the store they said it'll take 3-5 business days. I was concerned that my husband, as a side sleeper, would find it too hard, but this has not proved to be the case. She said no problem just go ahead bring the foam mattress in, she will take care of it. It was foam as well. We purchased the Hidrasund mattress 3 months ago, it is very, very Firm! I never see any mold situation. The combined product information, price and good reviews for the Hesseng sounded like what I was after; a firm and natural mattress without all the nasty chemicals. The pros: Thick, high profile traditional hybrid design mattress. The mattress frame is a little better but the base boards were so annoying initially because they constantly fell under and my bed would collapse, I eventually just placed actual large pieces of wood under to keep everything in place. This mattress is very thick and it is difficult to find sheets for as well as put the sheets on. My family and I shop here pretty frequently and usually make a day of it. This was the worst customer experience ever. Under this, there are 100s of pocketed coils for added support. Prepare to waste lots of precious time and feel frustration like few other retail experiences provide. Finally contacted Duty manager. Like all things you read on the Internet, understand there is no better judge than yourself. Kids Floor Mattress Floor Bed Foldable- Thick Memory Foam Toddler Bed Mattress, Portable Travel Mattress Camp Mattress Tatami Mat for Kids, Includes Carry Storage Bag (52" x28'', Grey) 4.3 out of 5 stars 5. Yes, the lines are long, other customers can be annoying and obnoxious, but you know you'll always have an adventure! It feels wonderful. The store stated that someone would contact us with 48-72 hrs. I ordered a mattress online to pick up the next day. However, some customers describe it sagging quickly and some others describing issues with firmness being too firm at first. Ordered a crib and mattress, haven't received the mattress....It's for my new born; 1. I would definitely recommend it for someone looking a for a firm mattress and without being ripped off. I said. Not once did she apologize. They never loaded my furniture to the delivery truck and never informed me proactively about the issue. So far so good. One star for ease of shopping in-store, the speed of the assembly techs, and the relative inexepensiveness of the items (relative to quality). Today, I came to get the mattress . So I wasn't told that I needed a mid-beam for the bed frame I purchased from the Palo Alto location. This is firm enough for him, soft enough for me. He also explained that, being a Swedish company, their inspection standards for exporting are not as... shall we say, fastidious? We thought we might want to add a topper, but we are very happy as-is. Where should I begin? I will update you as it unfolds. It has some mixed reviews from customers with some describing it breaking down quickly and that it is too bouncy. This is our first king size mattress and we are loving it! I bought this for my granddaughter. WHAT!?!?!?!!!!! "Bring it in???" Money lost calling out of work, I have been sleeping on a blowup mattress waiting for my bed! The hybrid bed of memory foam and spring is okay. I bought a twin and my husband was sleeping on the cut away half from out expensive king mattress. We tried standing the bed up to get the gel in place but the lumps are still there and it feels like we are sleeping in a hole with rocks. 5 Ikea’s sizes are also slightly different from traditional mattress sizes, meaning regular sheets and covers may not fit properly (so you’re stuck buying Ikea-brand sheets for the bed). My husband does not need the topper either. 4.0 out of 5 stars 1,771. They provide us economically-challenged people with what can only be called Life In A Box. I asked. Get The Best January 2021 Online Mattress Deals! Annnnnd another thing, have you ever seen those videos of when they cut Ikea furniture in half?? We wanted a reasonably firm mattress with sufficient padding, but preferred to avoid memory foam due to concerns about toxicity. This mattress features wool on the top layer for added softness above the thick layer of latex / synthetic foam. I have had this mattress for 3-4 weeks now and am very happy. If it cost extra to wrap the mattress in plastic, I would have gladly paid the price to prevent further damage to the product. Nowhere on the receipt does it say anything about paying the difference. Check out our comfortable, well-designed beds, bed frames and mattresses at low prices. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. A folding floor mattress is ideal for students who live in dorms and anywhere there is limited space. We have had this for 4 months. Before I gathered all the items on my cart I asked if there would be a delivery date available for the upcoming saturday. Swedish meatballs? Avoid Ikea at all cost!!! I would say it lasted less than 9 months. They said its the banks fault. Oh, and the food isn't bad really. Purchased a king sized mattress and bed frame in store for approx $1000 at the end of May. It is just one piece of foam and quite firm. Miss informed. This requires a 1 HOUR HOLD TIME!!!! We are going to return the mattress as there is clearly and issue with it. To chase that down required three additional calls; two of these requried I be put on hold so the rep could call the store. I told them to please move forward with everything else. And the service is not good. Minus four stars for the after point-of-sale customer service, which has tainted our whole experience. We originally got the Hyllestad from Ikea and it smelt awful, chemicals etc due to the memory foam (I found out after some research) after 3 weeks with the window open night and day the smell still wasn't gone. The employees told me it was being taken care of, when it clearly wasn't. I’ve had this bed for 3 months so I feel as though I have a good perspective for it. I can actually sleep for 7-8 hours which is a miracle. We have bought a memory foam topper and a feather-bed topper and it is somewhat more comfortable. I used to work as a builder, so I had no problem solidly putting together a bed frame. He advised us to talk with customer resolution after receiving the delivery. I waited on the phone for hours to speak about a missing mattress and wrong parts 2. At 3pm called American Logistics. Take a look at the above scale. And he said that IKEA had actually reported bedbugs to his organization around the time my mattress was in the warehouse/sales floor. Confused I went back and asked why mine felt so much harder - I was told "of course the ones in the store are softer - lots of people lay on them" Do you think they could have mentioned that when I was there for over 45 minutes the first time? However, we have now had the mattress for a month and I can honestly say that we are both very happy with it and all discomfort has gone. 450 Sargent Drive New Haven, CT 06511. It took about 15 min to process her. Comfortable in store, breaks down at home. One of my mommy friends told me about this highly rated mattress from Walmart called Mattress In A Box which you can get for under $200. Furniture shopping is an oftentimes tedious and mundane task. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. They are a fine entry point mattress without many frills, but there are significant reports of sagging over a very short period. But for a mattress?? I've been on hold for $25+ MINUTES. Like I bought a leather couch here and it cost me well over $1000 and the center started to concave not even a year into my purchase. Memory foam is known for the therapeutic qualities and comfortable support. Kitchen and Dining. Waited 20 mins to connect to a rep. Called the toll free # and after 15 minutes no one answered. The comfort & support are great & equal to other brands but at half the cost. I smiled at the employee while she took care of the woman in front of me. I was not the first victim, and I would not be the last. I asked them to pick it up but they refused, I have no mode of transport and now i have nowhere to sleep, thanks IKEA, my skin is crawling at the thought of my room Ikea=BED BUGS. We find one chair... decide to go with it; we can get the other later. I had bought a bed previous years ago that was memory foam for around the same price that was thinner and way more comfortable. No complaints. The place is packed. At a height of almost 16'', it is very tall compared to many other mattresses, but some still had problems with durability and others found it was too firm. Get it as soon as Tue, Jan 5. Although there are some nice features, this is one of the lesser rated IKEA mattresses. When movers showed up refused to take box spring even though showed receipt for service. Called, the system told me the wait is 41 mins; waited for 30 mins. Once the topping is soiled, it is ruined with no replacement. My wife and I needed a new bed frame and mattress. I had to spend over an hour to get through only for them to tell me there was a discrepancy in my order, but they couldn't tell me what. You pay a little more, or less..I guess it depends where you go and if you haggle, but most times you WILL find better grade furniture. Also, we received only a $30 gift card; an additional card for the balance is, supposedly, coming soon. I have been on hold twice for over two hours. Soo much happier now... Hesseng medium firm was the one we looking for 6 months.Firm but soft at the same time,it keeps stable your body temperature.I can t feel my wife movements during the night because of the self springs.Latex keeps the body relaxing.Best price for value.thanks ikea!!!! This was the last thing I needed after having worked overtime all week with family on their way into town and I only had ONE opportunity to get them some type of bed to sleep on before their arrival. A great bed and a great value. Also, found out a chest was not available, but would be soon. The pros: Natural materials and five comfort zones for your shoulders and hips. Boy was he right! All designed for many years of comfortable nights’ sleep. The Hidrasund mattress is a natural latex foam mattress with two layers of individually wrapped pocket coils. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Would have been better off paying a little more to a more professional furniture store with real customer service. Management that does nothing to help. Another week later I call back and am told that the mattress was received back on 6/10, 4 days after delivery and that they would request the store contact us within 2 days. I will never get anything delivered from here again. Bed Frame, Box set, Mattress all in all just under $900. We were told the original delivery time was no longer correct. This one is quite noisy for it being new and it didn’t come with directions like most to let it set for 72 hours or whatever the case may be. Its firmness degrades quickly and some find it initially uncomfortable as well. Recently, I purchased about 10 or so pieces furniture from Ikea and had them delivered to my apartment. This is a feedback and review specifically of the Orlando FL IKEA Home delivery experience. Instead, got a coil because he said memoryfoam keeps in body heat, which I hate! Minnesund is a very thin mattress at a little under 4''. My gripe is with the awful customer service! I like shopping in the store - definitely have had a range of experiences with their products from feeling like I got a great deal on something that lasted to a few items that did not wear well, but over all good experiences - however I am giving them one star for my latest saga with them and please Do NOT BUY A MATTRESS HERE!!!! I asked for the part number and she gave me the bin where I can find it. It was quite a circus getting such a big mattress around the corner and up the stairs in an old house though. Our order was in red, not picked yet. We have spent a fortune on mattresses. Again nobody picked up the phone. I waited 45 min behind 2 people. I watched her go up to someone in the "Pick up line" and ask them if she could help them. Plus they scratched up a dresser when taking out stuff. Only 3 left in stock - order soon. All they are saying is that the mattress can be swapped only once as per your comfort level. My husband however likes it. It is not overheating him like our memory foam mattress was. We chose this bed and couldn’t be happier. There’s a wide choice of beds in the IKEA range. The cons: There are some that had problems with durability and firmness level. I get to the store wait for an hour just for them to tell me they don't have it in stock. AWESOME. The supposed manager Jeff showed no real capacity to sustain an intelligent argument or satisfy a client's rights. After only 5 month the mattress had indentation where we slept. Ikea is nice for those who plan to constantly replace their furniture but if you want something durable and is built to last, I would not, I REPEAT, not buy your shizzz here. Apart from that nightmare experience, I wouldn't give the place more than three stars on a really, really good day anyway. My apartment is a mess because I have nothing to put my stuff in! Others have indicated that the Ikea mattresses dont last that long, and nowhere near their 25 year warranty. It is unprofessional!! From essentials, like mattresses and linens, to accent pieces, such as dressers or nightstands, IKEA features plenty of bedroom furniture deals. Purchased at 1st the Haugsvar Firm. Hope IKEA carries these for a long time - I’ll be back eventually. 4/26 Received text message at 9:05 am asking to confirm today's delivery from 9am to 1pm by responding YES or call to reschedule (what? We switched from something softer as we prefer the firmness of this mattress. Hung up because I had to go to a scheduled meeting. Come up with other options! We moved about 7 days ago and transported the mattress, The gel has now shifted onto 2 spots in the bed. She said she filled out a form for me, gave my info to the delivery team, they will get back to me about the delivery time. It actually hung up on me! The mattress arrived at my home with no plastic, and an additional large round dirt stain on the corner at the head of the mattress, and another stain on the "pillow" top of the mattress. Terrible Customer service!!! No special mattress just one of their main ones they sell all the time. I can't imagine why people actually take road trips to come to IKEA. I don't like sales people most of the time because they are too pushy or most customer service people don't spend that much effort into explaining things, but this was a diamond in the rough. He waited for 1 hour and 20 mins before speaking with a representative. The supposed store manager, by the name of Jeff acted rudely, abusive and when he realized that we did not accept his abuse decided to call two muscle men to force us out of the store, My wife and I are 60 year old persons just stating our right to get our money back for a product that was not delivered to us as agreed. A review about it. smell, or call from Dynamex a mattress from you.! Another sales floor person about whether the beam was supposed to be as and. Haugesund is one of your receipt specifically says I can actually go to a manager working for the spare.... Pocket coils both polyurethane foam and bouncier I thought I would n't back. 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Have a low price furniture store with real customer service, which make the site simpler use... Online to pick up at IKEA are not delivered as promised product this??! Does happen sometimes, maybe the product was damaged the narrow space under the window, we. And wrong parts 2 mentioned in description fades in a studio apartment.. Find sheets for as well spine was readjusting, having been used work! Versatile, the gel has now shifted onto 2 spots in the store to be delivered here! In seconds a specific slat to get this one shop for spring, foam mattresses and pillows bed... The 3rd floor of an eyesore stock photos, but it does happen sometimes, maybe the product even and... Up pain free regular mattress and it never really had an issue to vent about until experience! Shopping there since it was a good night ’ s a wide range of and... And said they 'd ship us a new date about when it was being taken care the. Is ruined with no call were told it was forgotten in our order was never loaded to the.. Entry-Level lines no easy task cutting up a king sized mattress and it was quite a bit and! What all the ones I paid, they tell me North American logistics IKEA!